So utilities that are planning to disconnect service for non payment also have to have filed a disconnection plan with the commission. And We have those [disconnection] plans on file and we're continuing to review those and tracking all of the activity around this. So gathering utility data on arrears levels for customers, number of disconnection notices sent versus actual disconnections performed. Those are metrics we'll start getting at the end of this month. (21:39–21:47)
CLAIM
Asserts that the commission has disconnection plans on file and is reviewing them.
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