… agreement to avoid a disconnection or some sort of impasse, the customer can then also contact the Public Service Commission and file a complaint with the commission as well. And Commission staff help work with the utility and negotiate a deferred payment agreement. and ensure the customer has applied for assistance and looked at all the resources as well. Thanks, Kristy. And we'll put these phone numbers and links in the show notes. (15:35–15:41)
CLAIM
States that commission staff assist in negotiating deferred payment agreements.
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