Even Though the agency had done a fantastic job staffing up and borrowing employees from other agencies and contractors, they had done a great job, it still was very slow going. So what does it look like today? Well, so at that time, then We partnered with Google and we were able to do that artificially intelligent super adjudicator, those modelings where we used advanced analytics to move and work through that backlog in a matter of weeks. And once we were able to really, you know, get that money to the folks who needed it, then at that point, very timely. (16:30–16:42)
CLAIM
Asserts that partnering with Google helped clear the unemployment claims backlog in weeks using AI.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
