Once launched, this next level licensing effort will build on numerous modernization initiatives that we have taken because we knew that appointments were taking too long. And remember, three things happened that caused this. Number one, New vision requirements pushed a huge amount of people that were just renewing online having to come in in person. Second, finally the federal government said we're going to enforce the real ID requirement when they punted for so many years. (14:58–15:07)
CLAIM
Asserts that new vision requirements increased in-person visits for license renewals.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
