They're not going anywhere. Others unfortunately have been changed or rolled back by the Trump administration. And this is an example of that. So We started the work to develop a policy, a rule that would say if you get delayed for more than three hours and it's the airline's fault...you should be compensated for your time. fault, I'm not talking about weather. We all know weather is weather. But if the airline could have done something and they let you down, then it's not enough to just make sure you eventually get to where you're going. (08:50–09:15)
CLAIM
Asserts that the Department of Transportation initiated a policy for compensating passengers for airline-caused delays over three hours.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
