Your time was wasted by the airline. You should be compensated for your time. This is not a wild idea. They do it in Europe, they do it in Canada, they do it in Brazil. We haven't done it in the US. and so we started this process saying, and it takes a while to get a rule on the books, but we said, okay, why not do that? (09:17–09:23)
CLAIM
Asserts that Europe, Canada, and Brazil have compensation policies for airline delays, unlike the US.
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