You know, at the heart of it was I came in and I went and visited every agency and every department. And what I quickly realized is that There were no goals, there was nothing being measured [in state agencies]. And as a result, there was no way to judge whether we were accomplishing our objectives or not. (08:06–08:14)
CLAIM
Asserts that state agencies lacked goals and measurement systems before his administration.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
