But it wasn't all just like fines going back to us. It was money going back to passengers, which is the most important part. We put in rules and tools, things like flightrights.gov. which is a website you can use to see how the different airlines are going to treat you, make sure that you can get your money back if you get stuck and you need a hot or you need a meal. (1:00:30–1:00:34)
CLAIM
Asserts the implementation of tools like flightrights.gov to improve airline passenger rights.
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