I'm not going to pick like a single worst airline because each one had its problems. I think the worst single. The worst single acute moment was the Southwest meltdown. And We made sure there was accountability for [the Southwest meltdown], like more than $100 million. But it wasn't all just like fines going back to us. It was money going back to passengers, which is the most important part. (1:00:22–1:00:25)
CLAIM
Asserts accountability measures for the Southwest meltdown, including over $100 million in compensation.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
