Karen Bass: “We have over an 80% retention rate. The problem is in the…”

“If we are able to improve the services, and I also have a plan to do that, then we will improve our retention rate. Once somebody goes through Inside Safe their interim and get to permanent. We have over an 80% retention rate. The problem is in the interim. But we have been able to eliminate over 120 encampments around the city. But I think when an encampment is removed, you don't necessarily remember that it was there.” (12:05–12:11)

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