Even with that surge, citywide response times for chronic quality of life issues improved by an average of 22 minutes. In 2025, service times dropped by more than 14%. And Contact resolutions through 311 increased by more than 16% in 2025. Hate crimes declined 12% citywide. Antisemitic incidents also declined, down 3% over year over year. But they still accounted for three hundred and thirty cases, representing 57% of all hate crimes reported in New York City. (16:47–16:55)
CLAIM
Asserts that contact resolutions through 311 increased by more than 16% in 2025.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
