And so it comes down to it, I would tell you it is both the complexity of it and you've seen the other pieces of this outdated technology. The Maxis system is grossly outdated. It provides immense hours of frustration for really talented people trying to do the work. And there's ample opportunities in just an antiquated system that errors can be produced in that work. (12:32–12:36)
CLAIM
Asserts that the Maxis system used in Minnesota's human services is outdated.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
