We all care about security and that underpins the decisions along with what I call the four C's. But constituent services remains the priority. You see the metrics here. We have handled 4500 casework packages and have closed these packages. and we'll give you examples of what these look like. It equates to roughly $5 million with money being returned back to you as constituents, as taxpayers, as people that got screwed by the IR's and didn't get your benefits from the VA. (00:51–00:59)
CLAIM
Asserts that 4500 casework packages have been handled and closed.
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