… says the two biggest predictors of cost and quality because they are linked, are not having another person in your life at loneliness because there's no one to double check. The second issue, which is you don't read English well. It's not that you don't speak English, you don't read English well, so you get a long document that's hard to translate into the usual human language and you're struggling now. (1:07:11–1:07:16)
CLAIM
Asserts that not reading English well is a significant issue affecting healthcare outcomes.
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