And it was offline for 24 hours. People were getting a busy signal or saying that this, this long, this line is no longer connected. And Those that could get through was leaving messages and it was going to empty voicemails, and they never got a phone call back. That should never happen. So we wanted to, you know, we wanted to enhance that program. And if you think about it, should have been here. (00:38–00:45)
CLAIM
Asserts that messages left on the hotline went to empty voicemails and were not returned.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
