We didn't have it because the toolkit that California agents had was different than the folks in Maine versus those in Texas. And that shouldn't be the way it is. So we rebuilt that entire infrastructure with our private sector partners. We reduced the diag, the Domestic Investigative Operations Guide, basically the field guidebook to how and what you can do. It used to be like this. I'm not kidding. If you ever want to hold a copy, I'll let you do it. We shredded it by 40% based upon changes that the field had been asking for for years and years and years. And we empowered our SACs to own their AORs, respectively and say, you drive ops, you drive field operations. You tell headquarters what you need resource wise and admin wise, and we'll get it to you. (46:52–47:14)
CLAIM
Asserts that the Domestic Investigative Operations Guide was reduced by 40%.
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