They are not prone to gouts and histrionics. They are not overly dramatic. Every one of them are thoughtful people who understand that transitions take time. We have been patient for years, four or five years through this transition, and things have only gotten worse every single year. And I think that's why people are so frustrated. All right, two more stories and then we're going to open up to you all. Raise your hand. We're on microphone. (51:22–51:33)
CLAIM
Asserts that the situation has worsened over four or five years during a transition period.
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