… women on the front lines, the overworked male carriers and the overworked clerks who maybe too often we take our frustration out on. This is a Failure of leadership. And This is a problem of systems that have been changed in ways that all too often the men and women on the front lines told them would not work. And so let's turn to Todd to share a perspective from the clerks working at usps. Thank you. I want to thank Dusty for putting this on. (39:08–39:19)
CLAIM
Asserts that system changes in the postal service were implemented despite warnings from frontline workers that they would not be effective.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
