And that's the same message we hear from Nate and from Craig. People have lost confidence that this is a system that they can rely on. Next, Susan from Falcon. I mailed A payment from Falcon to Sioux Falls, 216 miles, did not reach Sioux Falls until September 30th, resulting in a late fee of over $2,700. Mary has a story you wouldn't believe other than the fact that it has happened to half of you. Go ahead. Actually have three incidents just since the beginning of September, this or December. (34:59–35:06)
CLAIM
Asserts that USPS delays are causing financial penalties for users.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.