How do you think city systems should change in order to create a more language accessible New York City? Let's be clear. Language access is the law in New York City. So it's not a nice to have. It's legally obligated to have. But agencies fall short a lot of the time. (15:37–15:41)
CLAIM
Asserts that language access is legally required in New York City.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.