… know, following on another semester or just adding or reducing your class load would be done manually in that first tranche? That's correct. And who at VA, I understand this The decision [to process claims manually] took place in 2024. that it was the decision made to do that manually, Is that correct? That's correct. And who at VA made that decision? (01:30–01:31)
CLAIM
Asserts that the decision to process claims manually was made in 2024.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
