He's trying to do positive things. I know we're trying to do very positive things. Obviously we're all looking to come together with that consensus. And in the department We're working to restructure leadership and operations across the system to bring more consistency and accountability to the job. What does that mean? Clear expectations, stronger training for frontline workers. I can tell you we've done an incredible amount of training since I've taken over and I think that's going to continue to make a difference. (11:29–11:39)
CLAIM
Asserts efforts to restructure leadership and operations for better consistency and accountability.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
