Meanwhile, for those of you who do visit our offices, we're making them as efficient as possible. As I mentioned, We now get you in and out in an average of just 20 minutes total. That's not a wait time. That's the total amount of time that people spend in our office. This is a dramatic turnaround compared to 2018, when many offices routinely had wait times that lasted several hours before service was even provided. (01:44–01:48)
CLAIM
Asserts that the total time spent in the office is now an average of 20 minutes.
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