This also lifts the burden of visiting an office at all, so that, in fact, now 60% of your transactions with the department are conducted without an office visit, more than double what that was in 2018. Meanwhile, for those of you who do visit our offices, we're making them as efficient as possible. As I mentioned, we now get you in and out in an average of just 20 minutes total. (01:28–01:37)
CLAIM
Asserts that 60% of transactions are conducted without an office visit, more than double since 2018.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
