But our new operation model changes that, and as we see in the reviews of our offices the public has been submitting online, customer service has improved dramatically. The reviews are now at more than four out of five stars. and many of your comments sing the praises of our staff for their friendliness and commitment to public service. And I must say, I'm especially grateful for the work of our staff. (02:20–02:24)
CLAIM
Asserts that public reviews of the department are over four out of five stars.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
