Daniel Driscoll: “We break around four of these [screen control knobs] every…”

“Now let me show you another example. This screen control knob lets Black Hawk pilots scroll through aircraft data. It is really small, so you probably have a hard time seeing it. We break around four of these [screen control knobs] every single month. When this little tiny thing breaks, the whole aircraft is grounded. The vendor won't produce replacements. So instead we have to turn in this entire screen assembly and pay $47,000 for a replacement.” (14:44–14:48)

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