When this little tiny thing breaks, the whole aircraft is grounded. The vendor won't produce replacements. So instead we have to turn in this entire screen assembly and pay $47,000 for a replacement. $47,000 to replace this assembly when we can make this knob for 15 bucks. That is a 313,000% markup. And we're spending around 188,000 every month for what we could solve for $60. (15:06–15:14)
CLAIM
Asserts that the knob can be made for $15, compared to a $47,000 assembly replacement.
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