It is. We basically require all of these custom solutions to exist on our nipper net that I was describing earlier. And the problem is, By the time you customize [software] for us, it's already outdated. It can't get kind of regular commercial updates. We have to pay people to own it for us. It can't talk to a lot of the other software things we buy. (31:08–31:11)
CLAIM
Asserts that customized software becomes outdated by the time it is ready for use.
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