They did the work or they didn't. I would hire them again or I wouldn't. Now, if the work didn't get done, we're not paying for it. And very quickly, We will have vendor scorecards for all NYCHA vendors driven by actual experience of tenants. And we'll keep hiring the ones that do the work, and we'll fire the ones that didn't show up or don't deliver, because that's what NYCHA residents deserve. (59:09–59:16)
CLAIM
Asserts that vendor scorecards will be created for NYCHA vendors based on tenant feedback.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
