Yes, so we really wanted to give patients access to their data with Blue button. But the challenges we ran into are that most patients didn't have a Medicare.gov account and weren't digitally engaged. And so the Providers really started off very excited about [Blue Button 2.0] and trying to help patients get connected. but then they would realize they had to help them sign up for a Medicare.gov account or they might have forgotten they had one and didn't have a password. (1:07:56–1:08:02)
CLAIM
Asserts that providers were initially enthusiastic about Blue Button 2.0 and assisted patients in connecting.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
