Yes, so we really wanted to give patients access to their data with Blue button. But the challenges we ran into are that Most patients didn't have a Medicare.gov account and weren't digitally engaged [with Blue Button 2.0]. And so the providers really started off very excited about this and trying to help patients get connected, but then they would realize they had to help them sign up … (1:07:48–1:07:56)
CLAIM
Asserts that most patients were not digitally engaged with Medicare.gov during the Blue Button 2.0 initiative.
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