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Amy Gleason: “My daughter has 51 patient portals that we know of.”

Featuring: Amy Gleason, Acting Administrator, United States Department of Government Efficiency | National

Amy Gleason's Push to Modernize Healthcare

Published July 13, 2026 | Video Starts at 26:23

And I have been trying to make sure that this access portal patients get is in a way that's easy for patient verify your identity. You click one button and get your data. Not signing into all the patient portals. So My daughter has 51 patient portals that we know of. It's way too many places to go and remember usernames and passwords and get siloed information. So if you do go to those 51 patient portals, the data is maybe available. (26:23–26:26)

CLAIM

Asserts that a single patient can have numerous patient portals, indicating fragmentation in healthcare data access.

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.

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Amy Gleason

“We've done regulation for 20 years, we've done $30 billion of incentive payments, we've had information blocking and created HIE IS and…”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 14:18-14:29
“ChatGPT said that they have 250 million people doing health queries a week.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 31:21-31:28
“We announced that we're creating a new department at CMS called the Office of Health Technology and Products.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 02:03-02:11
“It's a way to really create a center of gravity at CMS for technology.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 02:10-02:16
“Traditionally at CMS and at many places in the government, it's split into all the different centers.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 02:19-02:26
“This is bringing those things together so that there can be a strategic plan on how we take advantage of all the momentum and technology.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 02:31-02:38
“We need to give people access that's available anytime they need it, in the way they want it.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 03:22-03:28
“It needs to follow them without requiring faxes and paper like we have.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 03:27-03:33
“Waiting a week for biopsies is pretty outdated even back then.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 09:17-09:22
“We should have much faster diagnostics.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 09:22-09:26
“You don't necessarily need to make someone drive almost an hour to get results.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 09:31-09:37
“We really just need to take advantage of the technology we have and rethink the experience from the ground up.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 10:27-10:33
“AI is really just changing the world, but especially health care.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 11:51-11:56
“We need to stop holding on to the data in silos, and we need to make sure that everyone that needs it has it, starting with the patient.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 12:58-13:08
“The lack of people being able to get easy access to [healthcare data] has really been what slowed innovation in healthcare.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 13:18-13:25
“We've built a whole system around this siloed data.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 13:25-13:28
“That's what I believe made Morgan get a delayed diagnosis for a year and three months.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 13:27-13:33
“We don't even have providers verify their identity today.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 15:41-15:45
“We decided to launch the CMS health tech ecosystem.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 16:33-16:37
“We have over 800 companies that have joined us.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 17:36-17:39
“On April 9, we had 120 companies go into production.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 18:35-18:40
“We have a Medicare app library where you can see the first apps that are verified by CMS.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 18:39-18:45
“Most of the big companies and the small startups that pledged originally last July 4th have delivered on their commitment.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 19:32-19:39
“A patient can verify their identity one time using either ID me or Clear.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 19:46-19:51
“My daughter put her records into ChatGPT. She was declined for a clinical trial for Car T.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 20:30-20:38
“The AI realized that [the patient] has a slight deviation called microscopic lymphocytic colitis, which is much less aggressive.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 21:03-21:15
“All of the QHINs are participating in the HealthTech ecosystem as CMS aligned networks.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 23:04-23:10
“We were the first implementer of bulk FHIR.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 23:52-23:55
“We had the major payers and providers who have signed this prior authorization pledge.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 25:15-25:20
“I've spent hundreds of dollars and time and energy driving to offices, sending faxes, trying to get them to give all the information.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 27:47-27:55
“Not giving patients their data is more dangerous than maybe an incidental slip up.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 28:53-29:00
“In the ecosystem we put in the certification process so the patients can see that these apps have gone through a privacy and security…”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 29:57-30:06
“A patient seeks care in the way that they would like to seek care and their medical story is already there.”
Amy Gleason's Push to Modernize Healthcare | Uploaded July 13, 2026 | 32:42-32:49