Well, first of all, thank you for both sharing this question with us and the experiences that you've lived through as a New Yorker. The intent of the rental ripoff hearings and also my selection of Sam Levine as our new commissioner for the Department of Consumer and Worker Protection, is to finally give New Yorkers a place where they can register these kinds of complaints and concerns. Some of the rip offs that New Yorkers will speak about, I am sure, are the ones they've already shared with me. Rip offs like being charged fees that they cannot explain. (09:56–10:15)
CLAIM
Asserts the purpose of rental ripoff hearings and appointment of Sam Levine is to address tenant complaints.
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