Some of the rip offs that New Yorkers will speak about, I am sure, are the ones they've already shared with me. Rip offs like being charged fees that they cannot explain. Rip offs like being charged for services that are actually now supposed to be incorporated within the rent. Some of them, however, will also align with what you have just shared, which is a denial of repairs oftentimes or an inability to actually get the services that you are owed. (10:18–10:28)
CLAIM
Asserts tenants are charged unexplained fees and for services that should be included in rent.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
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