They took mental health response out of the police department. They were able to take 20% of the calls that the police were previously having to handle elsewhere to effective use. And here In New York City, police answer 500 mental health calls a day, 200,000 a year. Part of the reason why we're only solving less than 40% of all crimes is because we're asking them to do all of these other responsibilities. (28:16–28:22)
CLAIM
Asserts that NYPD handles 500 mental health calls daily, totaling 200,000 annually.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
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