And the second is we actually have to ensure that we are providing guidance as to what can be diverted, where this example of be heard of the 35% of calls that even after all of that were still determined eligible and still not taken up. I think it speaks to this question of execution I think often about. I was saying it's the executive's will. Oftentimes in the end of 2021, we had passed significant amount of rent relief that was to be distributed. (25:52–25:58)
CLAIM
Asserts that 35% of eligible calls were not acted upon.
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