I'm pleased to see the VA finally taking steps to address these issues and update the technology and systems our veterans rely on. VA has been piloting the technology known as the External Provider Scheduling System, or EPS for short. This scheduling system eliminates a large portion of the time and labor intensive aspects of community care scheduling. By giving VA schedulers direct access to community providers appointment availability, they can see in real time the audiology clinic down the street what their availability is and how they can sync a veteran's availability for an appointment. (05:53–06:00)
CLAIM
Asserts that the EPS system reduces time and labor in community care scheduling.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
