One, we were trying to bring more air traffic controllers through the academy, get them trained up and get them certified. By the way, we are 2020. We are 20% up year over year because of this surge that we've tried in the academy at Oklahoma City. That's the new controller. The experienced controller can retire after 25 years of service. We asked them to stay on. We said, would you please stay? Don't retire. (19:15–19:23)
CLAIM
Asserts a 20% increase in new air traffic controllers year over year due to efforts at the Oklahoma City academy.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.