And that's important. We want, when we have a directive from the faa, we need our airlines to comply with it. And through that investigation, If those airlines did not comply, some did not comply. There should be accountability and that'll be an ongoing discussion and investigation. I was talking to Laura Hafely with Ms. Now. I was talking to passengers this morning about your civility campaign. They feel like it's putting the onus on passengers to create a more pleasant air travel experience. (22:35–22:46)
CLAIM
Asserts that some airlines did not comply with FAA directives and there should be accountability.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.