Like, there were boxes of records that had not been digitized or organized. They were still using a seal from 1881 to, you know, notify and notarize these documents. And They were still managing everything on this kind of ancient Microsoft spreadsheet. And our wait times for important services, like if you are adopting a child overseas or wanting to expand your cheese business, like, folks were waiting weeks to do that. (15:07–15:13)
CLAIM
Asserts that the Secretary of State's office was using outdated Microsoft spreadsheets for management.
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