I'm talking about up front to maintain and keep a process in control. So in my plastics manufacturing business, the most significant thing we ever did In my plastics manufacturing business, we required every operator to attach their initials to every roll of plastic they produced. they produced. It held they were going to be accountable. If that wasn't high enough quality, if that piece of plastic was rejected, they knew they were going to be held accountable. (16:05–16:14)
CLAIM
Asserts that accountability was enforced in his business by requiring operators to initial their work.
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