But as you've heard my colleagues say, it goes down through their own leadership. Let me back up. So the assumption, the point I'm trying to make is If back in 1994, you would have just started conducting audits... Why didn't we do that? I'm just start auditing, start seeing the deficiencies and start correcting based on the information. Why didn't we do that? And wouldn't that make sense to do that? (04:31–04:40)
CLAIM
Asserts that audits should have been conducted since 1994 to identify and correct deficiencies.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.