They had a number of incidences that went wrong. Clearly the staff were not trained to deal with dementia and the issues related with caring for a loved one with dementia. Turns out There's no state statute or definition of memory care. So right now, any facility can offer services or advertise being able to take care of your loved One in an assisted living facility and have absolutely no training for it. (13:43–13:48)
CLAIM
Asserts that there is no state statute or definition for memory care in facilities.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.