Kind of flipped that. That solves that term flipping thing, Henry. So, you know, because we were really tough on the airlines and we made them take better care of their passengers, We upped the fine. We held them accountable for some of these meltdowns that happened. we in some cases, added a 0 or 2 to the level of enforcement action and refunds and settlements that they had to offer. (1:22:25–1:22:30)
CLAIM
Asserts that fines and accountability measures for airlines were increased during his tenure.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
