But even at the very same moments where I might be in a tug of war with a given industry or a given company about, for example, airline customer service or freight railroad service, right. We would also bring them to the table. During the supply chain crisis of 2021, we found that beneficial cargo owners, ocean shipping, labor, customer, a whole bunch of ports, a bunch of people actually weren't talking to each other. because they were in a competitive mindset, did not have the trust that you were talking about, Minister, and only we could set the table. (28:54–29:13)
CLAIM
Asserts that during the 2021 supply chain crisis, key stakeholders were not communicating effectively.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
