In terms of what we used to call the tooth to tail ratio, what is the tooth of the dragon that's really taking care of things? And what's the tail that's just up there? That's a bureaucracy. The VA is in danger of being overwhelmed by bureaucracy. and it needs to have some very harsh looks taken at it to make sure that it's responsive to veterans at the tactical point, at the point of the spear where veterans really need care and not just more offices and offices and offices. (12:24–12:29)
CLAIM
Asserts that the Veterans Affairs system is at risk of being hindered by excessive bureaucracy.
This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.
