John Phelan: “Until we get an audit done, until we really look at numbers…”

“I can tell you what we spend every year, but I can't tell you what it costs to run it. And Until we get an audit done, until we really look at numbers and how to understand things, that's a hard question to answer. And so you think about running something like this without knowing that. So I think the other thing I would say is we've gotten way too fragmented.” (47:59–48:07)

This is an excerpt from a raw transcript. The assertions have not been audited or verified. Tap the video to view the source footage and understand the context.