Thank you so much, Mr. Commissioner. You have said you know our experience and I have a caseworker in my district, as do all of my colleagues, and that says that There have been so many reassignments of like 2500 employees that had very specific skill sets that were all removed and put on this 800 number. So that when people do call the 800 number, the questions that they, you know, depends on who answers the 800 call. Those person don't have the answers, the skill, skill set to help them. (01:48–02:02)
CLAIM
Asserts that 2500 employees with specific skills were reassigned to handle calls on an 800 number.
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