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Gwen Moore: “The speed of answer metric was 10 minutes. The inspector…”

Featuring: Gwen Moore, Democratic | U.S. House, Wisconsin, District 4

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'How Can I Get In On That Deal?': Moore Presses IRS CEO Over Trump's Settlement With IRS

Published | Video Starts at 00:53

Okay, well, I'll share that with you because the the American Federation of Government Employees Council 220. I have a statement for the record where they call, where they say The speed of answer metric was 10 minutes. The inspector general put out a report that said the actual wait time was 46 minutes to two hours. more of what our constituents are telling us that it is. It's 46 minutes to two hours. But the IG's report was scrubbed by somebody and they substituted a speed of answer to metric which was 10 minutes. (00:53–01:09)

CLAIM

Asserts that the inspector general reported actual wait times of 46 minutes to two hours, contrary to a 10-minute metric.

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PolitiQuote is a civic library index to statements made by politicians in publicly available video records. The index is created automatically from transcripts, with no editorial oversight or analysis. Highlighted quotes are selected by AI. Words may be added in parentheses to offer context for the quote. There may be errors in the transcription and display, so listen to the video to ensure accuracy.

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