So you've got to make one and you've got to wade through legacy software, that's extremely slow. However, If AI can do customer service using the apps they already use, you can make tremendous headway in customer service. then you can make tremendous headway in customer service, which is I think 1% of the world economy, something like that. It's close to a trillion dollars all in for customer service and there's no barriers to entry. (1:08:57–1:09:20)
CLAIM
Asserts that AI could significantly improve customer service efficiency and cost-effectiveness.
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